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加油! Legal & Privacy

Last updated: June 10, 2026  ·  Questions? info@jiayou.fr

Contents

Terms of Use

By accessing or using the 加油!(Jiayou!) application or website at jiayou.fr (collectively "the Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Service.

The Service is operated by Jiayou ("we", "us", or "our"), reachable at jiayou.fr and info@jiayou.fr.

HSK Disclaimer. 加油!is an independent educational game and is not affiliated with, endorsed by, or connected to the official HSK (Hanyu Shuiping Kaoshi) examination or any of its governing bodies (Hanban / Chinese International Chinese Education Foundation). HSK level labels are used solely as a reference framework for vocabulary difficulty.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you confirm that you have obtained parental or guardian consent. By using the Service, you represent that you meet these age requirements.

2. User Accounts

You may create an account using Google Sign-In (OAuth 2.0) or email/password. When you create an account, you agree to:

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for more than 24 months, with prior notice by email.

3. The Service

Jiayou is a Chinese language learning application offering:

The Service is provided "as is". Features may evolve over time. We will communicate significant changes via the app or by email.

4. User Conduct

You agree not to:

Violation of these rules may result in immediate account suspension without refund of any subscription fees paid.

5. Premium Subscriptions & Payments

5.1 Plans

Jiayou offers a Free plan and a Premium paid plan. Premium features include, but are not limited to: unlimited vocabulary words, unlimited daily quizzes, unlimited duels, and offline access.

5.2 Payment Processing

Payments are processed by Stripe, Inc. — a PCI-DSS compliant third-party payment provider. Jiayou does not store your credit card details. By subscribing, you also agree to Stripe's Terms of Service.

5.3 Billing & Auto-Renewal

Subscriptions are billed on a recurring basis (monthly or annual, depending on the plan chosen) and renew automatically unless cancelled before the renewal date. You will receive an email reminder before each renewal.

5.4 Cancellation

You may cancel your subscription at any time from your account settings or by contacting info@jiayou.fr. Cancellation takes effect at the end of the current billing period. You retain Premium access until that date.

5.5 Refunds

In accordance with French consumer law (Code de la consommation), you have a 14-day right of withdrawal from the date of your first subscription purchase, provided you have not actively started using the Premium features. To request a refund, contact info@jiayou.fr within this period. After 14 days, refunds are issued at our sole discretion.

5.6 Price Changes

We reserve the right to modify subscription prices. We will notify you by email at least 30 days in advance of any price change. If you do not cancel before the new price takes effect, you consent to the updated price.

5.7 Failed Payments

If a payment fails, we will attempt to notify you by email. Your account may be downgraded to the Free plan if payment cannot be collected after retry attempts.

6. Virtual Currency (Coins ₵)

Jiayou uses a virtual in-app currency called Coins (₵), earned by completing quizzes and achieving good scores. Coins are used for in-app features and rankings.

Important: Coins have no monetary value, cannot be exchanged for real money, transferred between accounts, or refunded. They are a purely virtual reward mechanism with no commercial value outside the app.

We reserve the right to adjust coin earning rates or reset balances at any time, with reasonable notice provided in-app.

7. Intellectual Property

All content, design, software, and trademarks of the Service — including the name "Jiayou", the logo, quiz content, and vocabulary databases — are the exclusive property of Jiayou and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes only.

You may not copy, modify, distribute, sell, or create derivative works of any part of the Service without our prior written permission.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to fitness for a particular purpose, accuracy, or uninterrupted availability.

We do not guarantee that:

Learning outcomes depend on individual effort and are not guaranteed by the Service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Jiayou shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or service interruption, arising from your use of the Service.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid to Jiayou in the 12 months preceding the event giving rise to the claim.

10. Termination

You may delete your account at any time from your account settings. Upon deletion:

We may suspend or terminate your account without notice if you materially breach these Terms, engage in fraudulent activity, or if required by law.

11. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or via an in-app notification at least 15 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of France. Any dispute arising from or relating to these Terms shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the competent courts of France.

If you are a consumer in the EU, you may also use the EU Online Dispute Resolution platform.

Privacy Policy

This Privacy Policy explains how Jiayou collects, uses, stores, and protects your personal data when you use the Service at jiayou.fr. We are committed to complying with the General Data Protection Regulation (GDPR) (EU 2016/679) and applicable French data protection law.

Data Controller: Jiayou — info@jiayou.fr

1. Data We Collect

Category Data Source
Account Email address, display name, profile picture URL Google OAuth or registration form
Authentication OAuth tokens (not stored in plain text), session identifiers Google Sign-In / Passport.js
Learning activity Quiz history (score, ratio, words used, date), word collection, mastery scores per word In-app activity
Subscription Plan name, subscription status, billing period dates Stripe webhook events
Payments Stripe Customer ID (reference only — card details are held by Stripe) Stripe
Usage Duel results, coin balance, last login timestamp In-app activity
Technical IP address (for security), session data stored server-side Server logs

We do not collect sensitive personal data (health, financial account numbers, government IDs), and we do not build advertising profiles.

2. How We Use Your Data

Purpose Legal Basis (GDPR)
Provide and operate the Service (authentication, quiz logic, progress tracking) Performance of a contract (Art. 6(1)(b))
Process payments and manage subscriptions Performance of a contract (Art. 6(1)(b))
Send transactional emails (subscription confirmations, renewal reminders) Performance of a contract (Art. 6(1)(b))
Detect fraud, abuse, and security incidents Legitimate interests (Art. 6(1)(f))
Improve the Service through aggregated, anonymised analytics Legitimate interests (Art. 6(1)(f))
Comply with legal obligations (e.g., accounting, tax records) Legal obligation (Art. 6(1)(c))

3. Third-Party Services

Provider Purpose Privacy Policy
Google (OAuth) Authentication — we receive your email and name from Google when you sign in policies.google.com/privacy
Stripe Payment processing — handles your card data securely (PCI-DSS Level 1) stripe.com/privacy
Hosting / Cloud Server and database infrastructure (data may be processed in the EU or US under Standard Contractual Clauses) Available on request

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Local Storage

We use the following technologies to store data on your device:

We do not use third-party tracking cookies or advertising cookies. The session cookie is strictly necessary; no consent banner is required for its use under the ePrivacy Directive.

5. Data Retention

6. Security

We implement appropriate technical and organisational measures to protect your data, including:

Despite these measures, no system is completely secure. In the event of a data breach affecting your rights, we will notify you and the relevant supervisory authority (CNIL) within 72 hours as required by GDPR Art. 33.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights:

RightDescription
Access (Art. 15) Request a copy of the personal data we hold about you.
Rectification (Art. 16) Request correction of inaccurate or incomplete data.
Erasure (Art. 17) Request deletion of your personal data ("right to be forgotten").
Portability (Art. 20) Request your data in a structured, machine-readable format (e.g., JSON export of your word collection and quiz history).
Restriction (Art. 18) Request that we restrict processing of your data in certain circumstances.
Objection (Art. 21) Object to processing based on legitimate interests.
Withdraw consent Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@jiayou.fr. We will respond within 30 days. You may also lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): cnil.fr.

8. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If you believe a child under 13 has created an account without consent, please contact us at info@jiayou.fr and we will delete the account promptly.

9. Contact & Data Controller

For any questions, requests, or concerns regarding these Terms or our Privacy Policy: